Terms & Conditions

1. Acceptance of terms

By using this website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the website.

2. Products and availability

• Product images and descriptions are provided for reference; slight variations may occur.
• Availability can change without notice and we may limit quantities.
• We may update product information (including prices) at any time.

3. Pricing

Prices shown on the website are subject to change. Where applicable, additional charges (such as delivery fees) will be communicated during the ordering or confirmation process.

4. Orders and payments

• An order or enquiry becomes confirmed only after we acknowledge and accept it.
• We may request additional details to verify or fulfill an order.
• If a payment issue occurs, we may cancel or pause an order until resolved.

5. Shipping, delivery, and pickup

Delivery times are estimates and may vary due to factors outside our control. If pickup is arranged, you are responsible for collecting items within the agreed timeframe.

6. Returns and exchanges

If you have an issue with a purchase, please contact us as soon as possible with your order details. Whether a return or exchange is possible depends on the item, condition, and the time since purchase.

7. Care and responsibility

Jewellery requires proper care. We are not responsible for damage caused by misuse, accidents, improper storage, exposure to chemicals, or normal wear and tear.

8. Intellectual property

Website content (including text, photos, videos, and branding) is owned by Rekha's Sri Jewellery or used with permission, and may not be copied or reused without authorization.

9. Prohibited use

• Do not misuse the website or attempt unauthorized access.
• Do not interfere with normal operation or introduce malicious code.
• Do not use the website for unlawful, misleading, or harmful purposes.

10. Limitation of liability

To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising from your use of the website or products. Our total liability for a confirmed order is limited to the amount paid for that order.

11. Governing law

These Terms are governed by the laws of Sri Lanka. Any disputes will be handled by the competent courts of Sri Lanka.

12. Changes to these terms

We may update these Terms from time to time. We will post the updated version on this page and adjust the “Last updated” date.

13. Contact

If you have questions about these Terms, contact us: