Privacy Policy
Last updated: 5 April 2026
This Privacy Policy explains how Rekha's Sri Jewellery ("we", "us", "our") collects, uses, discloses, and protects personal information when you use our website or contact us. We are located in Kegalle, Sri Lanka.
This document is provided for general information and is not legal advice.
1. Information we collect
Information you provide
- Contact details (such as your name, phone number, and email address).
- Messages and enquiries you send to us (including via WhatsApp or email).
- Order-related details you share (for example, delivery information).
Information collected automatically
- Device and usage data (e.g., pages viewed, approximate location, and timestamps).
- Log data (such as IP address, browser type, and referring pages).
- Cookies or similar technologies used for basic site functionality and analytics.
2. How we use your information
- To respond to enquiries and provide customer support.
- To process orders, confirm availability, and coordinate delivery or pickup.
- To improve our website, product catalogue, and overall customer experience.
- To protect our website, prevent fraud, and maintain security.
- To comply with applicable legal obligations and enforce our terms.
3. When we share information
We do not sell your personal information. We may share information only when needed, for example:
- With service providers who help us operate the website (e.g., hosting, storage) or deliver services (e.g., delivery partners), only as necessary.
- If required by law, regulation, or legal process, or to protect our rights and safety.
4. Data retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy (for example, to provide support, maintain records, and meet legal or accounting obligations), and then securely delete or anonymize it.
5. Security
We take reasonable technical and organizational measures to protect information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
6. Your choices
- You can contact us to request access, correction, or deletion of your information.
- You can opt out of promotional messages by contacting us or following any provided instructions.
- You can manage cookies through your browser settings (note: some features may not work properly).
7. Children’s privacy
Our website is not intended for children. If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to delete it.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and adjust the “Last updated” date.
9. Contact us
If you have questions about this policy or your information, contact us: